How to Add license key

Home › Support › eCommerce Gem Plus › How to Add license key

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 26, 2019 at 11:32 am #12238
    Mohammed AlMasri
    Participant

    I have the eCommerce Gem theme and trying to activate the license on it, how ?

    June 26, 2019 at 12:28 pm #12240
    nirav
    Keymaster

    Hello Mohammed,

    Thanks for purchasing our theme.

    After theme purchase, you might have received a zip file of the theme.

    After extracting that file, Please go to ‘Document’ and open ‘eCommerce Gem Plus_Theme License Activation Guide.pdf’, you will get all required details for adding a license key.

    Have a great day ahead.

    Feel free to get in touch in case of other queries.

    Thanks and Regards,
    Team ProDesigns

    November 26, 2019 at 5:51 pm #13468
    redfloor
    Participant

    So, Having followed these steps, I put in the wrong license key (because the pdf guide doesn’t mention where to find the license key) and ended up putting the serial number for the purchase.
    Now every time I try put in the Correct License key, it still updates with the old one.

    How do I rectify this?

    (Note for anyone having similar issues, your license key can be found on your profile when you log into prodesigns.com, and NOT on your invoice, don’t repeat my mistakes)

    November 26, 2019 at 6:05 pm #13469
    redfloor
    Participant

    Ok so figured a fix for advanced users: in the DB, in wp_options, there’s a field called ecommerce-gem-plus_license_key.
    You can update it there.
    To the devs – please update the admin license key field so you can update it.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.