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The theme seems to set all images to 640×480 within post content no matter what I do. Is this a setting that can be disabled or changed with CSS somehow? Thanks!
Hi @ncsweb
Please make sure you have selected full-size image before you insert an image into the post. You can check this screenshot http://nimb.ws/0k4lWp
You can select image size as per your requirement.
Thank you.
I have selected full-size when inserting the image and it makes no difference. That is why I’m here because after the post is published, it’s not respecting the full-size setting. Here is the image as it displays in the browser. Note that the actual height and width properties are being set automatically, but the class is “size-full” image. Something in the theme is setting any full size image down to 640×480.
<img src="https://i1.wp.com/tezosnews.us/wp-content/uploads/2018/05/Annual-Return-Percent-vs-Active-Bakers-v2.png?resize=640%2C335&ssl=1" alt="Annual Return Percent vs Active Bakers" width="640" height="336" class="aligncenter size-full wp-image-200" srcset="https://i1.wp.com/tezosnews.us/wp-content/uploads/2018/05/Annual-Return-Percent-vs-Active-Bakers-v2.png?w=1034&ssl=1 1034w, https://i1.wp.com/tezosnews.us/wp-content/uploads/2018/05/Annual-Return-Percent-vs-Active-Bakers-v2.png?resize=300%2C157&ssl=1 300w, https://i1.wp.com/tezosnews.us/wp-content/uploads/2018/05/Annual-Return-Percent-vs-Active-Bakers-v2.png?resize=768%2C403&ssl=1 768w, https://i1.wp.com/tezosnews.us/wp-content/uploads/2018/05/Annual-Return-Percent-vs-Active-Bakers-v2.png?resize=1024%2C537&ssl=1 1024w" sizes="(max-width: 640px) 100vw, 640px">Hi @ncsweb
It is a strange issue. We have not restricted any dimension for the image that you post on the content of your article.
Can you please provide us wp-admin login of your site? We will check it and find out the real issue.
You can send your login details through the contact form here
Could it be related to a Jetpack issue using their Photon option to feed images from the CDN?
Hi @ncsweb
Please disable Jetpack and any other cache plugin (if you are using any) and check once.
We also recommend you to use the plugin like Force Regenerate Thumbnail or similar to regenerate thumbnails.
This will probably solve your issue. If you still find the same issue do contact us again.
Thank you.
Jetpack Photon images was the problem. Disabled the feature and the images show up properly. Please consider this topic “closed.” Thanks for the help!
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