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Hello! I just installed the Medical Way theme and am trying to customize it, but when I go to use the WordPress customizer, I get this error:
Fatal error: Class 'medical_way_Info' not found in [path to wp-content]/wp-content/themes/medical-way/includes/options.php on line 563I’ve gone through the options file, comparing it to a version of Medical Way that I’m using (on a different site) that is running fine, and I saw no errors on that line.
With any other theme I install, the customizer works just fine.
I checked a couple of fixes, tried increasing the memory limit in wp-config, that didn’t help. I’ve uninstalled and reinstalled the theme like three times now, and this keeps happening. I’m a bit stumped, please help.
Thanks,
CynaHi @phnxprmnt021
Can you please check ../includes/options.php file?
You can compare your file with this https://themes.svn.wordpress.org/medical-way/1.0.4/includes/options.php
If anything is missing, please add it from there. Or you can replace entire file.
Hope this will work for you.
Thank you.
I replaced the file with the one you linked. Still getting the same error 🙁
Hi @phnxprmnt021
Can you please provide us temporary wp-admin logins?
If you can provide us FTP logins as well, we can check your issue efficiently.
Please do not post your logins credentials here. You can email us or send through the contact form of this page.
Thank you.
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