Confirming upgrade

Home Support PT Magazine Plus Confirming upgrade

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  • #14181
    Garry
    Participant

    Hello,
    I was using the PT Magazine free. I then bought the PT Magazine Plus theme. I downloaded and installed the theme. It did not show that the license key had been activated and still showed the “Upgrade to Pro” option in the “About PT Magazine” page.

    I logged into my account to get my license key and then entered that into the “Theme License” and saved the information. It seems to have the license key in there now and shows active in my Pro Design account BUT still gives me the option “Upgrade to Pro” in the “About PT Magazine” page.

    I have cleared all cookies and history and logged back into my site and it still gives the Upgrade option. Is that option supposed to go away once you enter in your license information or does it always say this even if you have a license key entered? Thank you.

    #14221
    nirav
    Keymaster

    Hello Garry,

    Greetings of the day!

    We have checked your purchase details along with the license activation. You have a pro theme with an already activated license. The link you are seeing is just an information link and will not have any impact on an already purchased and activated theme.

    have a great day ahead!

    Thanks and Regards,
    Team ProDesigns

    We have checked your license and it is already updated. The button you have shown is for just information link.

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